Returns - Exchanges - Refunds
You may return any product ordered on the website for exchange or refund within thirty (30) calendar days from the delivery date. Returned products must be in their original condtion and packaging together with their purchase invoice.
Returning a product for exchange or refund is free of charge as long as you return the products to us via our carrier by using our pre-paid return labels.
Connect to your account at www.sfalci.com and click on "return or exchange items" in the "your orders" section. Follow the instructions which will allow you to download and print your pre-paid return label and a copy of your invoice.